CaseEnsemble FAQ

Q. Can CaseEnsemble be used to create a complex case management tracking system?

A. Yes. Our extranet is used regularly to manage large, nationwide litigations. We assist clients in the tracking of legal matters, settlement data, defense fees, trial calendars, insurance claim reports, the storage of litigation related documents such as complaints, medical reports, dismissals and settlement agreements, and many other types of data.

Q. Can CaseEnsemble support the creation of a repository of legal documents?

A. Yes. Our extranet is used regularly to host litigation repositories. We store information securely so other law firms, corporate law departments, experts and other authorized parties can work with the documents they need to access. Access is controlled pursuant to each client's requirements.

Q. Can the extranet be customized to be consistent with a law firm or company's public materials and website?

A. Yes. We have the ability to integrate a clients logo and text in our systems. We also have the ability to import full HTML into our main landing page to provide maximum flexibility in this area to our clients.

Q. Can I limit the view of extranet data, reports and functionality available for different classes of system users?

A. Yes. You can determine what extranet tools you wish to make available for your clients on a case by case basis. You may wish to make all features available to some clients; for others, only a few. You have complete control, and you have the flexibility to change feature availability as client needs change.

Q. What types of legal groups benefit from using CaseEnsemble?

A. Any group who wants to work online, organize their data and documents, and share work product in a collaborative manner to promote efficiency can benefit from legal extranet technologies.

Q. Can CaseEnsemble be used to support legal processes requiring workflow engines?

A. Absolutely. We often assist clients in projects where local counsel submit information into a centralized system and the system's workflow engine then shoots out email prompts to the next individual in the workflow process to alert them that their attention is required on a record. We also provide functionality to produce email reminders and ticklers to individuals to help avoid bottlenecks and assist in the project management of a business process.

Q. Can CaseEnsemble be used to track and manage the effectiveness of legal business partners such as expert witnesses and EDD vendors?

A. Yes. We have several systems deployments and templates to help practice groups with needs of this nature.

Q. How secure is data loaded into CaseEnsemble?

A. Very secure. We run our applications in a world class data center with state-of-the-art data center infrastructure including power generators, UPS, cooling system, multi-level security checks, and pre-action fire suppression system. Your servers will be protected from power outages, high temperatures, and fire. Services include locked cages, replication of data to multiple locations and intrusion detection. In addition, the extranet employs granular security within each site, enabling you to assign roles and privileges to users granting them access only to the information they need to see and work with. We also maintain audit logs to monitor the data updates and actions users take on your data. All communications between extranet users are encrypted.

Q. What is the turnaround time to create a legal extranet system?

A. A new collaboration area can be created very quickly. Same day service is the norm, not the exception.