Implementation Tip

I recently read an article that reminded me of an important tip. If at all possible, don't try to implement a new legal extranet system on a really complex case. What would be better, if it is possible, would be to select a simple case or moderately complicated case and try to use the features of the extranet (posting case info, documents, calendars, etc) for this type of case. This will provide a law firm with the opportunity to conduct training, modify/tweak the system as needed, etc.. , all in a less pressure-packed environment.

If you do this, then when it is time to really use the system on a critical and high priority case where everyone is under time pressure, the system should add value instead of adding headaches or issues to the discovery or litigation process.