Friday, November 12, 2004

Per Seat Pricing Considerations

When deciding whether to implement an extranet or not (and how you will do it), it is important to estimate usage volume including the expected number of users (not just the number of documents or size of the documents). This will help guide you in estimating the costs of a system implementation.

Per seat pricing, in my view, is rarely a good option within the legal technology field. There are typically a large number of individuals who require access (a seat license) but in reality a small number of people (key administrators, power users, etc.) tend to access the system on behalf of others who are away from the PC, in meetings, or uncomfortable with these technologies.

Some good common sense advice is to be sure to analyze the universe of anticipating clients as you make a decision to get a global product license vs. per seat licenses (which is typically more expensive).

Thursday, November 04, 2004

NY LawNet meeting on collaboration technologies

The NY Chapter of LawNet will be conducting their November meeting at the offices of Sedgwick, Detert, Moran & Arnold LLP (Note: this is the parent company of the Xerdict Group).

The meeting will discuss how collaboration technologies such as law firm extranet systems can be helpful to law firms in the areas of litigation support, law firm marketing and how blogs can be used to facilitate law firm business objectives.

For more information on this meeting, please click here.

Tuesday, November 02, 2004

Phone Logs

A feature recently requested of us was the development of a telephone log -- tracking the calls made and received with respect to a case, and perhaps even the capability to track the length of a call to support electronic billing of the call and the time spent on the case.

We are not sure if we'll be adding it to our legal extranet product, as this feature certainly could be considered more of a time and billing software feature than a collaboration feature, but it is an interesting idea that we shall be considering.